1. This campaign is for support and customer management related to residential HVAC services. Campaign includes account notifications for appointment confirmation and technician arrival, as well as internal notifications between in-field technicians and the office. Please note, this is not used for any marketing related activities - just normal customer interactions specific to work initiated by the customer.
2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at justintimeplumbingandheating@gmail.com or (574) 780-2245.
4. Carriers are not liable for delayed or undelivered messages
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages as it relates to your service. Prior to the appointment messages include day before appointment reminders, appointment confirmation and on-the-way notifications. After the appointment messages include links to invoices, proposals and diagnostics, review requests and referral requests. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy.
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